CaptureMAX

Technical Support
At Your Service!

TNL Total Solutions takes technical support for our products and services seriously. We have several quality control systems in place to ensure that our customers receive the support they need in a timely manner with quality responses.

Below you will find a list of support resources to choose from.

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Technical Support
The OTRS Helpdesk is the quickest way to get support on any of TNL Total Solutions software products. Tickets are answered within 12-24 hours.
Submit a Support Ticket Or email support at support@tnlsoft.com

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Frequently Asked Questions
Have a question. It might already have been answered, check our FAQ often as it is constantly evolving.
CaptureMAX FAQ >>

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Documentation
Here you will find the documentation/manuals for all TNL Total Solutions software products past and present..
Go To DOCS.TNLSOFT.COM >>

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Report A Bug / Request A Feature
TNL Total Solutions is always looking to improve our software products. To further accomplish this goal we are utilizing Mantis Bug tracker, where you can view existing bugs/feature requests, their status and/or report bugs you find in our software project and track their progress. Mantis also allows you to request features that you would like to see in our products. Mantis allows our customers direct access to our developers.
Mantis Bug Tracker >>

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Contact Us
You can always email us with technical support questions. Be advised that in most cases tickets submitted through the helpdesk are usually answered first and occasionally we miss an email due to spam filtering..
Contact Us >>